Privacy Policy

Issue Date: January 20, 2025

Issue Date: January 20th, 2025

Introduction

This Privacy Policy (the "Policy") outlines how Funded Bull FX ("the Company", "we", "us", or "our") collects, processes, secures, and utilizes your personal information ("Personal Information") when you visit fundedbullfx.com (the "Website") or use any related products or services (collectively referred to as the "Services").

By accessing or engaging with the Website and Services, you acknowledge that you have read, understood, and agreed to the conditions stated in this Policy. This Policy does not extend to businesses we do not own or control, nor to individuals we do not employ or manage.

1. Automatic Data Collection

When you visit our Website, our servers automatically collect certain information sent by your browser. This can include your IP address, browser type and version, operating system details, language settings, the webpage you visited before coming to the Website, the pages you view, the time spent on each page, the actions you take, and the dates and times of your access. This data is collected to help us identify potential misuse, maintain system integrity, and compile statistical insights regarding the performance and use of the Website and Services. This data is aggregated and does not personally identify you.

2. Collection of Personal Information

While you are welcome to explore the Website without revealing your identity, certain features may require you to provide Personal Information. This information may include your name, country of residence, email address, contact details, account credentials, proof of identity, geolocation, and any content you submit, such as comments or images. We may also gather data from public sources or trusted third-party partners. If you opt not to share the necessary information, you may not be able to access some features or Services.

3. Usage and Processing of Personal Information

We utilize your Personal Information to manage accounts, process and fulfill orders, deliver Services, and improve the functionality and performance of the Website. Your information helps us provide administrative updates, respond to inquiries, offer customer support, collect feedback, and share verified testimonials.

We may also use your information to send promotional or service-related messages, tailor your experience, offer targeted advertising, enforce our policies and legal obligations, prevent fraudulent or abusive activities, comply with regulations, and maintain the overall operation of the Website and Services.

We process your Personal Information based on legal grounds such as your consent, contractual requirements, compliance with the law, legitimate business interests, or obligations related to public or regulatory needs. When necessary, we will clarify the specific legal basis for any data processing activity.

4. Billing and Payment Processing

Payments through our Website are handled by third-party processors who securely manage and store your payment data. We do not retain full payment details on our servers. The processing of your payment data is governed by the privacy policies of these third-party providers, and we encourage you to review their terms for more details.

5. Managing Your Personal Information

You can request updates or deletions of certain Personal Information stored within your account. However, we may retain certain data for legal compliance, dispute resolution, enforcement of agreements, or operational continuity. Deleted information may remain in our backups until those backups are cycled.

6. Sharing Personal Information

We may share your Personal Information with trusted service partners who help us operate the Website, process payments, provide analytics, deliver communications, or offer technical and customer support. These third parties may only use your data to perform their designated functions and must comply with the protections outlined in this Policy.

We do not sell your Personal Information to unrelated third parties. We may disclose information when required by law or when necessary to protect our rights, ensure safety, prevent fraud, or respond to legal requests. In the event of a business transition, such as a merger or acquisition, your information may be transferred as part of the assets involved.

7. Data Retention

We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal, regulatory, and operational obligations. Once the retention period ends, your data will be deleted or anonymized. After deletion, rights such as access, correction, or removal of that data will no longer be available.

8. International Data Transfers

Depending on your location, your Personal Information may be transferred to and stored in countries outside your jurisdiction. When transferring data internationally, we take reasonable steps to ensure compliance with relevant legal and security standards. You can request further information about our data transfer practices using the contact details provided at the end of this Policy.

9. Your Rights

Depending on your jurisdiction, you may have specific rights concerning your Personal Information. These rights may include the ability to withdraw consent, object to certain data processing activities, request access to your data, request updates or corrections, restrict processing, request deletion, or obtain a portable copy of your data. We may require identity verification before processing these requests. These rights may be subject to certain legal or operational limitations.

10. GDPR Rights (For EEA Users)

If you are based in the European Economic Area (EEA), you have rights to access, correct, and request the deletion of your Personal Information under certain circumstances. You may also restrict or object to processing, transfer your data to another provider, and withdraw consent if it is the legal basis for processing. You can file complaints with your local data protection authority.

11. California Privacy Rights (For CCPA Users)

Residents of California may request information on the categories of Personal Information shared with third parties for business purposes. You can request this information once per calendar year. Additional rights may apply under California law, and you can submit your requests using the contact information below.

12. Exercising Your Rights

To exercise any of your privacy rights, you may contact us using the details provided at the end of this Policy. We may ask for sufficient information to verify your identity before fulfilling such requests. Without proper verification, we cannot release or modify Personal Information.

13. Privacy of Minors

Our Services are not designed for individuals under 18 years old, and we do not knowingly collect Personal Information from minors. If we become aware that a minor has provided Personal Information, we will take immediate steps to remove that data. Parents or guardians who believe their child has submitted such information should contact us promptly.

14. Cookies

Our Website uses cookies to enhance the user experience, improve functionality, and gather usage statistics. Cookies may be used for personalization, analytics, or operational purposes. You may opt to disable cookies through your browser settings, but this may impact the functionality of some Website features. Further details are provided in our Cookie Policy.

15. Do Not Track Signals

Due to the lack of universal standards for Do Not Track (DNT) signals, the Website does not currently respond to such signals. However, we limit data collection and usage as described in this Policy.

16. Advertising Practices

We may work with third-party advertising partners who display personalized ads based on your online behavior. These partners may use cookies or tracking technologies to collect data about your activity on the Website.

17. Affiliate Marketing

Our Website may participate in affiliate marketing programs, where clicking on certain links may place a tracking cookie in your browser to facilitate commission tracking.

18. Email Marketing

Users may choose to subscribe to newsletters or marketing communications. We protect your email address and do not share it, except with trusted partners who assist with our communication efforts. You may unsubscribe at any time, although transactional or necessary service emails will still be sent.

19. External Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage users to review their privacy statements before submitting any Personal Information.

20. Information Security

We take reasonable administrative, technical, and physical precautions to protect your Personal Information from unauthorized access, modification, or disclosure. However, no online system is completely secure, and you acknowledge the inherent risks associated with transmitting data over the internet.

21. Data Breach Protocols

If we become aware of a data breach involving Personal Information, we may investigate the incident, notify affected users, cooperate with relevant authorities, and take appropriate actions to mitigate risks. Notification may occur through the Website, email, or other methods as required by law.

22. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational needs. Updates will include a revised "last updated" date. Significant changes may be communicated through email or notices on the Website. Continued use of the Website after updates indicates your acceptance of those revisions.

23. Acceptance of This Policy

By using the Website and Services, you confirm that you accept this Privacy Policy. If you do not agree with the terms, you must stop using the Website and Services.

24. Acknowledgment of This Policy

By accessing and engaging with the Website and Services, you affirm that you fully accept this Privacy Policy. Should you disagree with any part of this Policy, you must immediately cease using the Website and Services.

Risk Disclosure

Engaging in trading financial instruments carries substantial risk and may not be suitable for everyone. Participation in trading activities can result in the loss of part or all of your invested capital, and, in some cases, losses may exceed the initial amount deposited. We recommend trading only with funds you can afford to lose — capital that will not affect your financial well-being. Individuals who do not have sufficient disposable income should refrain from trading. Past performance is not indicative of future results, and no trading strategy or method guarantees success.

The information presented by Funded Bull FX, whether through the Website or via any of our Services, should not be interpreted as investment advice, an offer, or a solicitation to buy or sell financial instruments, nor should it be viewed as a recommendation, endorsement, or promotion of any security, company, or financial product. Testimonials shared on the platform represent individual experiences and may not reflect the experiences of all users. They should not be seen as guarantees or predictors of future performance. Any actions you take based on the information provided are at your own risk, and Funded Bull FX, along with its partners, representatives, agents, and employees, assumes no liability for any losses or damages incurred.

Under CFTC Rule 4.41, hypothetical or simulated trading results have inherent limitations. Simulated performance does not account for real-world factors like market slippage, liquidity issues, or execution delays. As such, these results may not accurately represent actual trading conditions. No representation is made that any account will replicate the results shown in hypothetical scenarios.

High-Risk Warning: Trading Contracts for Difference (CFDs), foreign exchange, and similar leveraged products involves high levels of risk and may not be suitable for all traders. Before engaging in trading, carefully assess your goals, experience, and risk tolerance. Losses can exceed the initial investment; therefore, never trade funds that you cannot afford to lose. Ensure you fully understand the risks involved, and consider seeking independent financial advice if needed.

This Website may include links to third-party websites. Funded Bull FX has not reviewed, verified, or endorsed any content, information, or services provided by these external sites, and is not responsible for their accuracy or reliability. The inclusion of external links does not constitute an endorsement of any products or services offered by those websites. The content on this Website is for informational and educational purposes only and should not be construed as an offer or invitation to engage in any transaction in any jurisdiction where such activities are restricted. If you are uncertain about local regulations regarding trading or financial services, you should immediately leave the Website.

Funded Bull FX strongly advises seeking independent financial, legal, and tax counsel before engaging in any trading activities. Nothing on this Website should be regarded as professional advice from Funded Bull FX or its affiliates, directors, officers, or employees.

Funded Bull FX's services and the information on this Website are not intended for distribution to or use by individuals or entities in jurisdictions where such use or distribution would breach local laws or regulations.

Refund Policy

At Funded Bull FX, we strive to offer a reliable and professional experience to all traders. However, we understand that certain situations may require a refund. This policy explains when and how a refund may be granted.

Refund Eligibility: You may request a refund within seven (7) days of your purchase without needing to provide a reason. We expect all payments to be made with the genuine intent to use our services, and not for trial or temporary purposes. Refunds will not be issued for simple changes of mind. If you initiate a trade or open a position on your demo or evaluation account before the seven (7) day period expires, your eligibility for a refund is automatically voided. If there's an issue caused by our error, we will review and address it accordingly. If an investigation or resolution process is ongoing, you may not be eligible for a refund during that time.

Refund Process: Once your refund request is approved, the refund will be processed through the same payment method you originally used. We aim to complete approved refunds within seven (7) days from the confirmation date.

Discretion on Refunds: Funded Bull FX reserves the right, at its sole discretion, to approve or decline any refund request based on the specific circumstances and this policy.

How to Request a Refund: To request a refund, please email us at support@fundedbullfx.com with the subject line "Refund Request". Include all relevant details, such as your full name, account email, order ID, and the reason for the request, so that we can process your case promptly.

EU Consumer Notice: In accordance with Article 16(a) of Directive 2011/83/EU, the right of withdrawal may not apply where the service has been fully performed with the consumer's prior express consent, and the consumer acknowledges that they lose their right to withdrawal once the service has been fully rendered.

Contact Information

For any inquiries regarding this Privacy Policy or to exercise your privacy rights, you can reach us at: Email: support@fundedbullfx.com

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